Shipments and returns

Your pack shipment

Packages are generally shipped within 24 hours of ordering, and are sent either via Royal Mail or ParcelForce Worldwide.

Shipping options allow either standard shipping, or tracked and signed for. If you opt to not use the Tracked service, you will be provided with a link and reference number as soon as the item has been shipped. Any items that are reported as not arriving when tracking has not been used will be refunded in the form of store credit, or an optional replacement if available.

Your country may charge additional import duties on orders over a certain amount, so please keep this in mind.

Boxes are amply sized and your items are well-protected.

If you have any shipping related questions, please contact us directly on