Shipments and returns

Your pack shipment

We aim to ship your packages within 24 - 48 hours of ordering, and are sent either via Royal Mail or ParcelForce Worldwide.

Shipping options allow either standard shipping, or tracked and signed for. If you opt to use the Tracked service, you will be provided with a link and reference number as soon as the item has been shipped. Any items that are reported as not arriving when sent via non-tracked (be they within the UK or outside) will be investigated with Royal Mail - please note a compensation claim can not be made by myself to Royal Mail until 20 days after the package has been sent.

Your country may charge additional import duties on orders over a certain amount, so please keep this in mind.

Boxes are amply sized and your items are well-protected.

If you have any shipping related questions, please contact us directly on luke@yoyovillage.co.uk